Business Telephony Solutions

Purchasing a new telephone system that fits your business can often seem complicated, and it may require a significant investment. It’s essential that it delivers the features your business needs not just to function, but to increase productivity; helping your staff to adapt quickly to everyday demands.

Solutions such as hosted telephony can empower a small business, presenting a professional image to customers by using features normally reserved for traditional phone systems such as call queuing, music on hold, and call recording. And as the software is hosted in the cloud, staff can work flexibly, making and receiving calls from almost any location, essential for continuity should any emergencies occur.

Hosted telephony can also reduce excessive overheads for larger businesses who are managing multiple systems across different locations, by removing the need for a PBX and it’s lease agreement and maintenance plan.

Whether you are expanding, moving to a new location, or growing in staff numbers and customers, your phone system needs to be future-proof, secure and value for money.

“75% of UK SME businesses have adopted cloud services in one form or another.” (Cloud Information Forum (CIF) Survey 2015)

Business Landline

It’s important to keep a close watch on your telecoms bills and keep your overheads down, but you may not want to change suppliers just to reduce costs. Waiting on hold to suppliers to query bills or report faults can be time-consuming and frustrating. Many customers find suppliers just aren’t proactive enough with solutions which can help improve their spend or service.

At Vision Corporate Services we offer a full range of landline services with competitive line rental charges and calling plans, without long-term commitments. Our UK-based customer service team and account managers are here to deal with any problems that may arise, and you’ll more than likely speak to the same contact every time.

Remember, switching suppliers is easy, we will keep you informed and as standard practice monitor the process from start to finish.

What is a PBX?

A PBX (Private Branch Exchange) is a telephone system that connects your internal desk phones with analogue, ISDN, and SIP connectivity. It provides an internal network capable of handling calls and intelligent call management features.

What is a DDI?

Direct Dial In numbers (DDIs) allow calls to bypass a receptionist and be directed straight to the required person. Direct numbers are separate numbers allocated to individual staff or departments.

What is VoIP?

VoIP stands for Voice over Internet Protocol. It enables a business to carry phone calls over the Internet and through private networks.

Many businesses are choosing to move to a VoIP solution as it offers a significant cost reduction over traditional connectivity.

Find out more about our fully-managed hosted telephony solution, Horizon.

Where can I save the money on my phone bills?

Sometimes we stay with a good supplier and time passes without even realising we could be on a better deal.

We would always recommend that you contact your current telecoms partner and see if there are any cost savings to be made.

Also, research products and competitors that may reduce your bills and overheads indirectly. Many businesses are migrating to hosted telephony as it offers significant savings over traditional telephone lines and services, and provides numerous productivity benefits.

Take a look at the benefits of Horizon hosted telephony.

How long does it take to get a landline installed?

A new analogue line can take up to 15 working days to be installed unless a line is already available at your premises.

An ISDN2 or ISDN30 can take up to 20 days to install, subject to a survey.

Call us on 0333 321 4888 to find out more.

To discuss your current landline package or to find out more about the benefits of SIP Trunks and VoIP connectivity, get in touch with a member of our team for a free telecoms audit.