Join the Vision Team

Want to join a dynamic, highly-successful telecoms company based in the West Midlands? Our current career opportunities are listed below.

Job Title: Customer Services Sales Administrator
Field: Telecommunications
Position: Full Time Monday – Friday 9am – 5:00pm
Report to: Customer Services Team Leader
Salary £16000 – £18000 subject to experience

Job Description

Working as part of a Customer Service/Admin team for an established telecommunications company; to undertake all administration tasks and provide a high level of customer services to new and existing customers.

Key Responsibilities

  • Always ensuring that customers receive an excellent service
  • Inbound and Outbound calls including introductory welcome calls to new and existing customers
  • Dealing promptly and efficiently with telephone and email queries from customers and suppliers
  • Processing sales orders accurately and efficiently
  • Logging handset repairs
  • Updating spreadsheets where necessary
  • Ordering and maintaining stationary equipment
  • Incoming and outgoing post duties
  • Taking minutes for weekly meeting where necessary
  • Keeping updated with latest products and services

Skills, Knowledge, Qualifications Required

  • Knowledge of telecommunication services preferred but not essential
  • Excellent interpersonal and communication skills
  • The ability to communicate with personnel within a customer’s organisation up to Director Level
  • Efficiency, accuracy and attention to detail
  • Excellent IT skills – Word/Excel/internet and in-house databases
  • The ability to work under pressure and react quickly to an ever-changing environment

What’s on Offer?

A competitive salary, as well as a generous benefits package including:

  • 20 days holiday increasing to 25 days, plus bank holidays
  • Pension scheme
  • Discount on products we supply from our portfolio
  • Training and development
  • Annual events including the Christmas party
  • Day off for your birthday

How to Apply

Please send your full CV with covering letter stating why you feel you would be suitable for this role to Gavin Baker:

By email: gavin@vision-corporateservices.co.uk.

By post: Gavin Baker, Commercial Director, Vision Corporate Services Ltd, Suite 3, Winwood Court, Norton, Stourbridge. West Midlands, DY8 2AE.

Please browse our website for information on Vision Corporate Services and the products & services we offer.